You can find more about our products and after-sales service in one place. Documents for download and in PDF format. Filled forms should be scanned and sent on-line via e-mail or you can send original documents to the following address: Fabryka Materaców Hevea, Ogrodowa 28, 62-561 Ślesin.
- Before buying a mattress, measure your bed. Typically, this will be one of the standard sizes: from 120/60 to 140/70 – baby beds, from 160/70 to 90/200 – beds and couches for children, from 90/200 to 200/200 – beds for adults.
- The seller may ask you for information about the rack inside the bed frame and about the weight of the users. Have these details ready!
- Upon receipt of the mattress or upon delivery from a stationary store, check the content of the delivery. Unpack the mattress with the courier and, if it is damaged, write down a protocol. The courier has a special print accepted by the courier company. The supplier from the store will write a protocol on paper and will submit his signature.